If you have a question, you might find the answer faster using our frequently asked questions page below:
Course Enquiry
If you have any questions about one of our courses, get the information by using our course enquiry form here.
Student Absence
To report a student absence, please visit sthelens.ac.uk/absence-reporting.
Reference Requests
If you require confirmation about your programme study dates or any other information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. You will be required to fill in a consent form to allow us to release this information to you or a third party.
Parking Eye
If you would like to appeal a parking fine, please send the full Penalty Notice to This email address is being protected from spambots. You need JavaScript enabled to view it..
Complaints
If you have a complaint, please raise the issue directly in writing, in person or via telephone, with the Customer Experience Manager, Marie Davies on 01744 623129.
Advice and initial assistance is also available at any of the Reception Services at our main campuses. Please ask for Ms Angela Dysart [St Helens Campus] or Lesley Bryan, [Knowsley Campus]; or please call 01744 733766 to be redirected.
Employer/Business Enquiries
If you are an employer and would like to discuss employing an apprentice or training needs for your business, please contact our Business Development Team on This email address is being protected from spambots. You need JavaScript enabled to view it. or 01744 623521.
Room Hire
To enquire about hiring a room, please contact our Head of Estates, Wayne Sullivan on 01744 624646 or This email address is being protected from spambots. You need JavaScript enabled to view it..
Exam/Certificate Enquiries
For enquiries regarding exams/certificates, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
HR Enquiries
For enquiries regarding vacancies, or general HR, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
Enrolments and Events
To find out when our next enrolment events are taking place, please visit: www.sthelens.ac.uk/events
Benefit/Council Tax Exemption Form Request
Please visit the following links:
- Benefit Letter Exemption Form - sthelens.ac.uk/benefitletter
- Council Tax Exemption Form - sthelens.ac.uk/counciltax
The Flower Studio Enquiries
For more information about our various flower arrangements, or to place an order, please visit this link: www.sthelens.ac.uk/theflowerstudio
Library Enquiries
For more information about our library service, renewing books, PC and WiFi access, please visit: sthelens.ac.uk/library or email This email address is being protected from spambots. You need JavaScript enabled to view it..
Print Room Enquiries
For more information about our Print Room services or to make an enquiry, please visit sthelens.ac.uk/printroom or email This email address is being protected from spambots. You need JavaScript enabled to view it.
Colours Restaurant Enquiries
For more information about our restaurant and menus, or to book a table, please visit: www.sthelens.ac.uk/colours
The Lounge - Hair, Beauty & Spa Enquiries
For more information about treatments and services, or to book an appointment, please call The Lounge on 01744 623294 or visit: www.sthelens.ac.uk/thelounge
Still not found the answer to your question?
If you have any other general enquiries which are not answered above, please email This email address is being protected from spambots. You need JavaScript enabled to view it..
(Please do not use this email if you are enquiring about a course. Please complete a course enquiry form which can be found here).
