If you have a question, you might find the answer faster using our frequently asked questions page below:

Course Enquiry

If you have any questions about one of our courses, get the information by using our course enquiry form here.

Student Absence

To report a student absence, please visit sthelens.ac.uk/absence-reporting.

Reference Requests

If you require confirmation about your programme study dates or any other information, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.. You will be required to fill in a consent form to allow us to release this information to you or a third party.

Parking Eye

If you would like to appeal a parking fine, please send the full Penalty Notice to This email address is being protected from spambots. You need JavaScript enabled to view it..

Complaints

If you have a complaint, please raise the issue directly in writing, in person or via telephone, with the Customer Experience Manager, Marie Davies on 01744 623129.

Advice and initial assistance is also available at any of the Reception Services at our main campuses. Please ask for Ms Angela Dysart [St Helens Campus] or Lesley Bryan, [Knowsley Campus]; or please call 01744 733766 to be redirected.

Employer/Business Enquiries

If you are an employer and would like to discuss employing an apprentice or training needs for your business, please contact our Business Development Team on This email address is being protected from spambots. You need JavaScript enabled to view it. or 01744 623521.

Room Hire

To enquire about hiring a room, please contact our Head of Estates, Wayne Sullivan on 01744 624646 or This email address is being protected from spambots. You need JavaScript enabled to view it..

Exam/Certificate Enquiries

For enquiries regarding exams/certificates, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

HR Enquiries

For enquiries regarding vacancies, or general HR, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

Enrolments and Events

To find out when our next enrolment events are taking place, please visit: www.sthelens.ac.uk/events

Benefit/Council Tax Exemption Form Request

Please visit the following links:

The Flower Studio Enquiries

For more information about our various flower arrangements, or to place an order, please visit this link: www.sthelens.ac.uk/theflowerstudio

Library Enquiries

For more information about our library service, renewing books, PC and WiFi access, please visit: sthelens.ac.uk/library or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Print Room Enquiries

For more information about our Print Room services or to make an enquiry, please visit sthelens.ac.uk/printroom or email This email address is being protected from spambots. You need JavaScript enabled to view it.

Colours Restaurant Enquiries

For more information about our restaurant and menus, or to book a table, please visit: www.sthelens.ac.uk/colours

The Lounge - Hair, Beauty & Spa Enquiries

For more information about treatments and services, or to book an appointment, please call The Lounge on 01744 623294 or visit: www.sthelens.ac.uk/thelounge


Still not found the answer to your question?

If you have any other general enquiries which are not answered above, please email This email address is being protected from spambots. You need JavaScript enabled to view it..

(Please do not use this email if you are enquiring about a course. Please complete a course enquiry form which can be found here).