Adults

Hybrid Learning

Level 2 Certificate in Information, Advice or Guidance

For many businesses, being able to offer clear and accurate information, advice or guidance – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing.

This fully online course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

More information

Start Date and Duration

This hybrid learning course has flexible start dates throughout the year and can take up to 26 weeks to complete. However, the flexibility of the course allows you to learn at your own pace.

Course Content

Units covered include:

Explore communication techniques
Study how values, attitudes and beliefs can affect interactions
Develop interaction and interpersonal skills
Learn how information, advice or guidance can be explored
Learn how group interaction can be utilised
Manage information, including storage and retrieval
Learn how to comply with the law

Assessment Methods

The course is completed through an online platform and assessed through a series of online assessments.

Full tutor support will be provided throughout the course and you will be able to contact your tutor via telephone, email, Microsoft Teams and face-to-face drop in sessions at our St Helens Town Centre Campus.

On completion you will receive a nationally recognised qualification, awarded by NCFE.

Entry Requirements

No previous qualifications are necessary. However, as this course is completed through an online platform, access to a computer or laptop is recommended and some basic computer skills are required.

Students also have access to our campus libraries including quiet study spaces and computer suites.

Course Cost

Course fees are dependent on your personal circumstances and you may be eligible for funding. Our hybrid learning courses may be free to UK residents who live in the Liverpool or Greater Manchester City Region. Those who live in devolved combined authorities outside Liverpool and Greater Manchester will not be eligible for course funding.

The College will carry out a simple funding assessment to check eligibility.

Please note, any learner who has received funding for the course and does not successfully complete will be liable to pay for the course fees.

Future Progression Opportunities

This course provides fantastic progression on to further hybrid learning courses depending on your career aims. Take a look at our full range of hybrid learning courses here.

Degree Overview

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Modules

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Learning Environment and Assessment

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Tuition Fees

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Financial Support

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Careers and Progression

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Connecting Classroom to Career

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