St Helens College

Website Accessibility

Website Accessibility Statement

Accessibility Statement for St Helens College

This accessibility statement applies to St Helens College.
We want as many people as possible to be able to use this website. It is important to us that you get the best user experience possible from our website. This page provides information on our website accessibility features and gives information on how your web browser can improve accessibility and the user experience, and the steps we are taking to resolve any outstanding issues with our site.
We want as many people as possible to be able to use our website.  This means that users can:

  • Change contrast levels
  • Modify the font, colours, line height or spacing of text
  • Zoom in up to 200% without text spilling off the screen
  • The text will reflow in a single column when you change the size of your browser window
  • Navigate the website using just a keyboard
  • Translate the website into a different language
  • Listen to the website using a screen reader

We’ve also made every effort to make our website text as simple as possible for you to understand.
We also provide assistive technology called Recite.me, which enables all website visitors to customise their experience through a range of options to suit their online accessibility and language needs.
The Recite Me toolbar provides text-to-speech functionality, fully customisable styling features, reading aids and a translation tool with over 100 languages, including 65 text-to-speech voices and many other features.
You can find advice on making your device easier to use if you have a disability, by visiting: AbilityNet.

How accessible is our website?

We know that some parts of our website are currently not fully accessible. These include:

  • you cannot modify the line height or spacing of the text
  • live video streams do not have captions
  • some of our online forms are difficult to navigate using a keyboard and eye-tracking software.
  • Some of our PDFs currently are not fully accessible to screen reader software

For more information on accessibility and the requirements for Public Sector websites, please visit: https://www.gov.uk/guidance/accessibility-requirements-for-public-sector-websites-and-apps

Feedback and Contact Information

If you need information on this website in a different format like accessible PDF, large print or easy read, please contact us on:
Email: website@sthelens.ac.uk
Call: 01744 623389
We’ll consider your request and get back to you in 7 days.
If you cannot view any information on our website, do not hesitate to contact us and we will provide you with assistance.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact us on website@sthelens.ac.uk.

Enforcement Procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) by visiting: https://www.equalityadvisoryservice.com/.

Contacting us by phone or visiting us in person

If you need to contact the college by phone or visit us in person, we would like to make this as simple as possible and have a range of support available.
You can contact us via email at enquire@sthelens.ac.uk, or call us on 01744 733766.
If you require a British Sign Language (BSL) interpreter, please inform us before your visit.

Technical information about this website’s accessibility

St Helens College is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

  • Currently not all our PDFs are fully accessible.

Non-compliance with the accessibility regulations

  • Not all our PDFs currently have an accessible title. This fails WCAG 2.4.2 Page titled.
  • Tables within some of our PDFs have headings that are not correctly marked up. This fails WCAG 2.4.2 Page titled.

We are working to resolve these issues by ensuring all new PDFs are accessible, this is ongoing. Any old PDFs will be updated by December 2024.  When we publish new content going forward, we will make sure every element meets accessibility standards.

Disproportionate burden

We use FlippingBook to embed a number of our publications onto our website. There are a number of accessibility issues that have been identified, including ARIA attributes, some elements not meeting minimum contrast ratio, frame not including an accessible name, form elements not having labels, and some of the links not having discernible text. These have been logged with FlippingBook who have submitted it to their development team. No time scale has been provided.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By December 2024, we plan to either fix these or replace them with accessible HTML pages, or replace with PDFs or Word document that meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 30th May 2024. It was last reviewed on 30th May 2024.
This website was last tested and audited on 27th June 2024. This test was carried out by thisislda.com and St Helens College.

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