We’re here to help! This page will guide you to the right team for your enquiry.
Take a look at the sections below to find answers to common questions and make sure your query reaches the right place.
If you require confirmation about your programme study dates or any other information, please contact misnotify@sthelens.ac.uk. You will be required to fill in a consent form to allow us to release this information to you or a third party.
If you would like to appeal a parking fine, please send the full Penalty Notice to parking@sthelens.ac.uk.
Exam Certificates come directly to the college and are not sent to individual students. It is the student’s responsibility to ensure that certificates are requested from the college within 12 months of issue. Certificates not requested within 12 months are not retained by the college and students are liable for the cost of a replacement certificate.
You can request for your certificate to be posted out to you via the following form: www.sthelens.ac.uk/cert-request
Please note during term time certificates will be posted within 7 working days. However, during none core periods this may take considerably longer.
For enquiries regarding exams/certificates, please email certificates@sthelens.ac.uk
For enquiries regarding vacancies, or general HR, please email collegejobs@sthelens.ac.uk.
If you are an employer and would like to offer industry placements to students or discuss training needs for your business such as apprenticeships, professional qualifications, distance learning courses or bespoke training, please contact our Business Development Team by emailing businessunit@sthelens.ac.uk or calling 01744 623521.
To enquire about hiring a room, please contact our Head of Estates, Wayne Sullivan on 01744 624646 or wsullivan@sthelens.ac.uk.
For more information about our various flower arrangements, or to place an order, please visit our Flower Studio page here.
For more information about our Print Room services or to make an enquiry, please visit our Print Room page here.
For more information about our restaurant and menus, or to book a table, please visit our Colours Restaurant page here.
For more information about treatments and services, or to book an appointment, please visit our The Lounge page here.
If you have a complaint, please raise the issue via our Informal Complaints Enquiry Form, by visiting our dedicated Compliments and Complaints section using the link below.
Alternatively, you can contact us by email and speak to our Customer Services Manager on complaints@sthelens.ac.uk.
Need Help with Student Finance or Bursaries?
If you would like to find out more about the financial support available, including bursaries and student finance, visit our dedicated Student Support section for full details.
If you have any questions about accounts, purchase orders or general business finance, our Finance Department is here to help.
You can contact the team by email at finance@sthelens.ac.uk.
We’ll make sure your enquiry reaches the right person quickly.
Do you have questions about a course you’re interested in? We’re here to help.
If you’ve found a course and need more information, simply email us with the full course title and we’ll make sure your enquiry is answered as quickly as possible.
Please note: This contact information is for course enquiries only. For all other queries, please use our General Enquiries telephone number or email listed below, so we can direct your enquiry to the right team.
